P&S Surgical Hospital received the 2016 Press Ganey Guardian of Excellence Award, which honors healthcare facilities that consistently achieve the 95th percentile in patient experience.
Press Ganey has recognized P&S Surgical Hospital for outstanding in-patient satisfaction every quarter for the past 11 years, said hospital CEO Linda S. Holyfield.
“It is a true honor to be recognized among the nation’s best. P&S Surgical Hospital physicians and medical staff are committed to providing our patients and their families with outstanding patient care,” she said.
Excellent healthcare is closely tied to patient safety. P&S Surgical Hospital reports an infection rate of only 0.25 percent. The national average is approximately 2.33 percent, as reported by Physician Hospitals of America.
Another measure of the hospital’s success can be found in HCAPHS (Hospital Consumer Assessment of Healthcare Providers and Systems), which is a national, standardized survey instrument and data collection methodology for measuring patients’ perspectives on hospital care. HCAPHS data is used to determine recipients of the Guardian of Excellence Award.
According to HCAPHS data, 91 percent of patients treated at P&S Surgical Hospital reported “yes” when asked if they would recommend the hospital, compared to the state average of 76 percent and the national average of 72 percent. Consumers can learn about this information and compare hospitals by visiting medicare.gov/hospitalcompare/
Press Ganey partners with more than 26,000 healthcare facilities to measure and improve the patient experience.
“We are proud to partner with P&S Surgical Hospital,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering of patient-centered care. By achieving and sustaining this level of excellence, P&S Surgical Hospital demonstrates their commitment to reducing patient suffering and advancing the overall quality of health care.”
P&S Surgical Hospital is a joint venture between St. Francis Medical Center and physician specialists.